“In busy periods queues would be outside the door”
This is a letter from Eileen George published in the Advertiser
The post office authorities proposal to relocate our present PO to a tiny convenience store is ridiculous. The proposed site, the Premier Store is a very small premises made even smaller by the large quantity of shop fittings inside it. There is at present a huge freezer, a drinks fridge, a coffee machine and several shelving units.
I see that the post office intends to install a double door to improve access for the disabled. I doubt that they or indeed anyone else,would be able to get in at all. To install two post office counters with room for customers to queue would necessitate gutting the shop. In busy periods queues would be outside the door.
The promise of extended opening hours is a red herring. In many of these revamped post offices it is theoretically possible to use PO services at any time the shop is open. In reality these services are only available if someone trained in PO systems is present.
Robert Buckland says that the present PO is only a temporary facility. It has been there since the regeneration of the Square 10 years ago. I understand that the present manager is temporary. The answer to this would seem to be appoint a permanent manager, rather than shift the entire PO and inconvenience users. Possibly Post Office Services has another agenda.